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Correct Answer!
Account owner
Chill781
Member
‎09-04-2020 10:20 AM

why am I not being soon as the account owner 

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Correct Answer!
Re: Account owner
jav6
MVP
MVP
‎09-05-2020 05:05 AM
@Chill781 wrote:

why am I not being soon as the account owner 

Is it possible you're using an (alternate) login that does not have the 'account owner' privilege?  You might call 800-922-0204 and have an agent verify your account logins for you.

...Just another VZW customer...trying to offer some assistance...
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Correct Answer!
Re: Account owner
vzw_customer_support
Customer Support
‎09-06-2020 10:27 AM

This is an easy one to fix. The first person to register the My Verizon account usually selects the Owner status. https://login.verizonwireless.com/accessmanager/public/c/reg/start?goto= The next person is usually the account manager. https://m.vzw.com/m/v9F8Wh1 Both can be fixed on our end. Please send us a Private Message for account-specific help. - Carter

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