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Activate a phone on a suspended line
sherryj514
Member

My note 8 was stolen . So that line was suspended. so I got a knew one threw the ins. I want to connect the knew phone to that suspended line

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Re: Activate a phone on a suspended line
sherryj514
Member

Can some one please walk me threw how to activate my replacement phone on one of my suspended lines. Do to it was stolen 

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Re: Activate a phone on a suspended line
vzw_customer_support
Customer Support

Help has arrived! We want to make sure that you can get your replacement phone up and running. You would first need to reconnect your number through My Verizon https://www.verizonwireless.com/support/knowledge-base-220988/. Once your number is reactivated, you can always go through My Verizon and set up the replacement device https://www.verizonwireless.com/support/activate-switch-or-bring-your-own-device-faqs/. I hope this is helpful information to get you back up and running. KevinR_VZW

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