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Additional Charge
juliecoleman74

Why am I being charged an additional $10 per number this month?

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Re: Additional Charge
vzw_customer_support
Customer Support

Accurate billing is the name of our game. Since this is a community forum, we don't have access to your account currently. What type of device are you seeing a charge for? Have you changed anything with your account? Removed Auto Pay, changed plans, etc? Please share some more details so that we can better assist.

 

ErinW_VZW

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Re: Additional Charge
Ann154
Expert
Expert

Did you pay the bill with a credit card instead of checking account or debit card? If so, you voided the qualifications needed for the autopay and paperless billing discount. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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