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Apple watch screen protector missing in my order

The first time I ordered an iPhone case and apple watch screen protector, only iPhone case came in the box. I thought it was a mistake, so I called up customer care and the representative placed an order for me. Wasted time there.... No compensation for that. Finally, today for the second time the apple watch screen protector order was delivered. However, the same thing, everything is there but the actual screen protector is missing from the box.

I really don't understand this, first time it was a mistake, but delivering the wrong (missing the actual product) product is unbelievable and unacceptable. 

Very unhappy customer #verzionbadservice #verzionbadexperience