$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans req'd. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
If the problem continues, please call us at 1-888-881-2622 and we'll be happy to help you.
Further Action: Verizon customer support does not have another way to connect me with Asurion, one representative suggested that I go to a Verizon store and purchase a used or new phone from them. I'm paying for the insurance but it seems that this is a non-working service run by Asurion and ignored by Verizon.
If anyone knows a way to get this claim to work I would greatly appreciate your input.