Have a phone you love? Get up to $500 when you bring your phone.
$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on select Unlimited plans req'd. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details..
If the problem continues, please call us at 1-888-881-2622 and we'll be happy to help you.
Further Action: Verizon customer support does not have another way to connect me with Asurion, one representative suggested that I go to a Verizon store and purchase a used or new phone from them. I'm paying for the insurance but it seems that this is a non-working service run by Asurion and ignored by Verizon.
If anyone knows a way to get this claim to work I would greatly appreciate your input.