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Autopay not working
HMDoc
Member

I’ve had autopay set up on my account for nearly 2 years. I logged into my account to see my payoff amount and I saw a notice referencing that my payment is late. I checked my bank account and it’s not on the bank side. 

I would hope you wouldn’t be charging customers because your system isn’t working properly...

Re: Autopay not working
vzw_customer_support
Customer Support

HMDoc, 

 

I'm alarmed to hear that your payment is appearing as late when you have paid it! I certainly don't want you to be charged in error, and I am here to help. Please reply to my Direct Message for additional assistance. 

 

MichelleH_VZW

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