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Backordered Galaxy s21+ Phones
jcshrader
Member

Last week my wife and I decided to use the app to trade in and upgrade our old phones. We both decided on the Galaxy s21 even though they were backordered till Jan 7, 2022. The order was confirmed and we have already received one trade in box.

My issue come from today while I was looking on the app for a third device for my daughter, I noticed that the color we choose is no longer saying backordered but rather out of stock, while the other two colors have been pushed back to Jan 14.

Does this mean that Verizon is no longer able to complete our order or does it just mean the backorder log for Jan 7 is now full and they have now moved on to what will be available for the following week?

I hate not knowing how this works. 

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Re: Backordered Galaxy s21+ Phones
vzw_customer_support
Customer Support

That is a great question, the answer is that that is showing the estimate for right now. This would not include devices that have already been ordered. I hope this makes sense. *Gert

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