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Bait and switch
DreamcastDC
Member

Verizon just did a bait, and switch for my like brand new Pixel 4xl 128gb Clearly white trade-in during the up to $1000 with trade-in for a iPhone 13 pro promo, I was quoted $800 for the device, but when they receive the phone they said it isn’t the same one that it was quoted for, they said they received a 64GB model, so they just credited me $100, now I’m out $700. What the heck?

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Re: Bait and switch
vzw_customer_support
Customer Support

Hello there! We're sorry for the trouble. We'd love to clarify this situation. Please reply to our private note to get started. ~Aaron

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Re: Bait and switch
DreamcastDC
Member

Verizon hasnt been helpful at all, the secure chat keep expiring

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Re: Bait and switch
DreamcastDC
Member

like how long do i have to wait in the secure chat? there is like no responds.

Re: Bait and switch
DreamcastDC
Member

Still no update on Verizon scamming me by doing a bait a switch, saying I shipped them a 64gb pixel 4xl, when I shipped them a like new 128gb Pixel 4 XL that was quoted for $800, like for real how long does it take turn on the phone, and see that it’s a 128GB, I have prove with the box that has the IMEI, and the model number printed on it that shows it’s a 128GB.

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Re: Bait and switch
DreamcastDC
Member

I have video proof, that the phone is also in like brand new mint condition before I shipped it in.

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Re: Bait and switch
DreamcastDC
Member

I doubt that by Jan 5th anything will be resolve. 

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