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Bill Pay Website is not Working
SFEINST
Member

I am trying to pay my bill.  I get to the page where I enter credit card info, fill it in and click continue and nothing happens.  Exact same steps I perform every month.  I tried chatting with a rep but all they did was try to sell me a new plan and didn't really resolve anything.

I tried both Chrome and Edge.  Neither worked.

Has anyone else had issues with the bill pay website?

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Re: Bill Pay Website is not Working
vzw_customer_support
Customer Support

I'm sorry to learn that you are having difficulties processing a payment, SFEINST. Please make sure to use this link (https://ebillpay.verizonwireless.com/cws/viewLogin.action#/payments) to process your payment. 

 

If the above link fails as well, please visit this link (https://www.verizon.com/support/pay-bill-faqs/#item3) for other payment options available to you. 

 

AntonioC_VZW

 

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