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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Billing Surcharge
19woody41
Member

Does anyone know why i suddenly have a surcharge on my bill? It looks like this surcharge is permanent since it will also show up on future bills.  Thanks.  ( No help on the billing page.)

 

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Re: Billing Surcharge
vzw_customer_support
Customer Support

Hi there, 19woody41. We can definitely address your surcharge inquiry. We've actually always assessed taxes and surcharges as a part of your bill. From time to time, those rates my change and can be found in the Need to Know section of your bill or even communicated via your My Verizon home page or notifications. Here's more detail:  https://www.verizon.com/support/surcharges/

 

-Genesis

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