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Billing error, no live support?
bruoff
Member
‎08-23-2021 12:24 PM

I was billed for things I did not request when I signed up.  This needs to be removed from my bill.  I have been trying to get to someone for 2 hours...  tried calling in, tried call back but when Verizon calls me there is nobody there.  The wait time said 11-13 minutes I have been on hold for 42 minutes and counting...

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Correct Answer!
Re: Billing error, no live support?
bruoff
Member
‎08-23-2021 12:39 PM

They finally answered and resolved it

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Correct Answer!
Re: Billing error, no live support?
vzw_customer_support
Customer Support
‎08-25-2021 12:46 PM

I am definitely glad to hear that we were able to help you with looking into your billing. Please reach back out if you need anything else in the future. *Alfredo

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