Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Billing error, no live support?
bruoff
Member

I was billed for things I did not request when I signed up.  This needs to be removed from my bill.  I have been trying to get to someone for 2 hours...  tried calling in, tried call back but when Verizon calls me there is nobody there.  The wait time said 11-13 minutes I have been on hold for 42 minutes and counting...

0 Likes
Re: Billing error, no live support?
bruoff
Member

They finally answered and resolved it

0 Likes
Re: Billing error, no live support?
vzw_customer_support
Customer Support

I am definitely glad to hear that we were able to help you with looking into your billing. Please reach back out if you need anything else in the future. *Alfredo

0 Likes