Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Billing issues
JimmyPink
Member
‎02-16-2022 04:42 AM

it's a long story but my bill after Thier upgrades went from about 350 pet month to over 500, then over 900 then over 800.  Spoke to customer service for HOURS several times.  Each time CS person was nice and thought everything was taken care of until the next bill.   I spoke to someone yesterday and as usual it was resolved until I get my next bill I will not know if it's true.  I do not have words too describe how dysfunction verizon wireless has been.

 

0 Likes
Reply
1 Reply
Correct Answer!
Re: Billing issues
vzw_customer_support
Customer Support
‎02-18-2022 04:54 AM

$900 per month for several months in a row would concern me too. I am sending a Private Note to take a look into this for you. 

 

-David

0 Likes
Reply