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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Billing
Mthalmann28
Member

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 Verizon, would you please explain to me why you are claiming why I went over my data limit three days ago and have added a $15 fine to next months bill, when my phone clearly says that I am still at .88G with a day left until renewal!?!  What kind of sham are you trying to pull now?  Is this your way to force everyone into unlimited data plans because when I spoke to customer service two days ago, all she kept trying to do is upsell me to unlimited, rather than correct the problem that I'm calling you out on.

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Re: Billing
vzw_customer_support
Customer Support

Having a good understanding of the data usage and monthly charges is important. To clarify, did you get a chance to review the usage on your bill? 

-Evelyn

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