I have a brand new Note 5 not even two weeks old. I have had to turn on the advanced calling feature because I was not able to be on the internet during a call. Even doing this, this phone drops calls, has no mobile data signal and I cannot use the internet during a call. I just had a dropped call and have every day regardless of the fact that I am literally sitting right next to the wifi in my home. I've never had issues before on my S3 phone and am regretting upgrading. How can an upgraded, brand new latest technology phone cause such an inconvenient problem.Right now I am on the phone and it has a 1X on it. I mean really...we don't pay over 200 bucks a month to have these primitive issues. I see also that a million other people have this issue.
Unfortunately you must have LTE on and have a strong signal at that to surf and talk. WiFi does not have anything to do with Advanced Calling and a weak signal will result in dropped calls. In this situation, you'll need to disable AC to make and receive calls reliably. Most newer phones are coming equipped with one radio and not 2 such as in the old days. AC is supposed to overcome this issue, but only in areas of strong signal.
Thank you for your response. I have never had this problem before. I have never had signal problems before until this phone. I went from a Galaxy S3 to this phone and never had any dropped calls, signal issues or not being able to be on the internet and a phone call simultaneously while on mobile data and not WIFI. Its a ridiculous issue to have on an upgraded phone. The salesperson in the store did not inform us of this when we got the phones. Will have to go back to Verizon tonight and see what they say. Its a very annoying feature.
Thats because 1X is voice and if you do not have AC on or the LTE is not strong enough, AC won't work. Most all phones now indicate voice instead of data when on a call, when off a call the 4G/data icon lights up.
So it sounds like there is no resolution to the problem and that's just the way it is. I am keeping AC off then because I cannot drop calls that way. I hope Verizon does something about it soon. I should have kept my dinaosaur S3.
Thanks for your help.
Well, the resolution is all in the strength of signal. I don't have a great LTE signal here, just enough. Another user here has great service with AC in their area. Results vary, but mainly consider coverage as the issue.