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Correct Answer!
Call Log Transfer to a new account
CJ90
Member
‎09-27-2020 01:36 PM

If I switch my account to another verizion account, with additional people, will my call log/history transfer as well, or will the new account have a blank call/message log?

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Correct Answer!
Re: Call Log Transfer to a new account
Ann154
MVP MVP
MVP
‎09-27-2020 01:49 PM

The call and text log records from your old account MyVerizon login will not transfer to a new MyVerizon account online login. 

 

Whatever call logs were on your phone prior to account switch would remain on the phone itself. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: Call Log Transfer to a new account
vzw_customer_support
Customer Support
‎09-29-2020 01:43 PM

Excellent question, CJ90. If you transfer your line to another Verizon Wireless account your call logs will not transfer to the new account. However, the call log on your phone will remain the same unless you delete it or do a factory reset to the phone. 

 

You can transfer your line of service to another Verizon Wireless account as per this link (https://www.verizon.com/support/transfer-your-service-faqs/). 

 

AntonioC_VZW

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