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Call protection app
fisherman65
Member

I went to the my Verizon app and signed up for the free version of the call filter app. It seems to me that there should be a way after all that to download the call filter app that I hear about but finding it to download is like pulling teeth. I first started the search by looking for the Verizon call filter app in the play store and couldn't find any such thing. So I went to the My Verizon app and thought that I made all the right elections and I would get a link to the app after that process. Is it just that you don't need to download any application if you're choosing the free version?

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Re: Call protection app
vzw_customer_support
Customer Support
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Re: Call protection app
fisherman65
Member

So if I read the information in the link correctly the call filter app is in the my Verizon app.

Am I understanding it correctly?

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Re: Call protection app
vzw_customer_support
Customer Support

If you're a current Verizon Customers on an eligible postpaid plan with a compatible device or if you're activating a new compatible device, you will automatically be enrolled in Call Filter, the free version for free spam detection as well as high risk call blocking. There's no action needed on your end for the free version. JasperM_VZW

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Re: Call protection app
fisherman65
Member

Thanks for the clarification I thought I was without the protection if I hadn't found the app.

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Re: Call protection app
vzw_customer_support
Customer Support

You're welcome, fisherman65. I'm glad that we're able to clarify. For the best experience, we recommend installing the Call Filter app. For your convenience, I have also included our Call Filter FAQ here: https://www.verizon.com/support/call-filter-faqs/ Let us know if this helps.

 

LorenzoP_VZW

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