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Call/text history prepaid plan
Hb119
Member

I keep getting a message that I’m not authorized to view my previous call and text logs. I wanted to view the last two months. Why is this not available to prepaid customers?

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Re: Call/text history prepaid plan
vzw_customer_support
Customer Support

We understand wanting to see your own usage. With prepaid services, you will have access to historical usage up to 45-days.

If you are not able to view your usage, make sure you are logged in under the Account Owner profile. BrittanyC_VZW

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