Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can I Order A Trade-In Box Online?
DONMER63
Member

I completed the online process to request the trade in box on November 9.  Received an email with the submission ID.  No box received.  How do I check status or re-order the box?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Trade in box
vzw_customer_support
Customer Support

DONMER63, sorry for this inconvenience. You should have recieved those shipping materials by now. You can request that shipping materials be sent to you again, here: http://vz.to/1Lgb2sc



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Trade in box
vzw_customer_support
Customer Support

DONMER63, sorry for this inconvenience. You should have recieved those shipping materials by now. You can request that shipping materials be sent to you again, here: http://vz.to/1Lgb2sc



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Trade in box
Lainers
Member

That link you provided lead to nowhere. A 404 Error page pops up. What gives??

0 Likes
Re: Trade in box
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes
Re: Trade in box
vzw_customer_support
Customer Support

Please visit http://spr.ly/6606HzOjO and enter your Submission ID. You can then request another shipping kit be sent out to you. 

0 Likes