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Can I Suspend my bill for more than 90 days?
Graceehan
Member

How can I suspend my plan more than 90 days? I'm not under 2 years contract anymore, and I'm planning to suspend the plan for 120 days. The web says I can extend the suspension period with "other" reason up to 180 days within a year, but there is no tab for suspending the plan over 90 days. How should I do this?

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Re: Suspending the bill more than 90 days
tikibar1
Sr. Leader
Sr. Leader

You'll need to suspend the line for 90 days, then when that suspension is up, re-suspend for another 90 days.

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Re: Suspending the bill more than 90 days
tikibar1
Sr. Leader
Sr. Leader

You'll need to suspend the line for 90 days, then when that suspension is up, re-suspend for another 90 days.

View solution in original post

Re: Suspending the bill more than 90 days
Graceehan
Member

Hey thanks a lot!

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Re: Suspending the bill more than 90 days
buttonsmcgee
Member

I don't think this is accurate anymore. I've already suspended for 90 days, and when I try to re-suspend it says, "Line has already used its one vacation or other suspension in the last 12 months."

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Re: Suspending the bill more than 90 days
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Suspending the bill more than 90 days
vzw_customer_support
Customer Support

We want to ensure you have all details on how a voluntary suspend works, buttonsmcgee. You can suspend service for up to 90 days, one time within a 12 month period. You can learn more about this here, https://www.verizon.com/support/suspend-service-faqs/. -Danielle

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