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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Can I access bills from a disconnected account?

I left Verizon back in December. I would LOVE to be able to look at some past bills, from when I allowed a friend to join my plan (she owes me money, I want to make sure I give her the correct balance). Is there a way to access those? I try to log into the "disconnected account" page but I can't for the life of me remember the answer to my secret question. I've been on hold with customer service TWICE now, both times for about 45 minutes!

Re: Can I access bills from a disconnected account?
Customer Support

Hello kseibel2005,


We definitely want you to be able to get the information you need! You can use this link to sign in to your disconnected account: