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Can I activate an old device?
DonziZ255
Member

I was curious, my phone fell in the potty and I can't afford the insurance deductible right now (150.00) or pay off my phone. Is it possible to have my old phone turned back on until I can? While I continue to make payments on non working phone. I am also cancelling insurance, if I'd saved the 11.00 a month, I could just payoff the payment agreement.

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Re: Phone not working can old phone be turned on.
Weth
Sr. Leader

Yes, you can put your old phone (or any phone) on the line and keep making payments on the broken phone. Be advised once you do that, you won't be able to make a claim on the broken phone since another phone was already put in its place before a claim was filed. It would have been nice to save that $11 a month to pay off the phone if you knew you couldn't afford the deductible.

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Re: Phone not working can old phone be turned on.
Weth
Sr. Leader

Yes, you can put your old phone (or any phone) on the line and keep making payments on the broken phone. Be advised once you do that, you won't be able to make a claim on the broken phone since another phone was already put in its place before a claim was filed. It would have been nice to save that $11 a month to pay off the phone if you knew you couldn't afford the deductible.

Re: Phone not working can old phone be turned on.
DonziZ255
Member

Thanks. I can blame ignorance, but what's the point   Smiley Happy.  I didn't realize the deductibles were so high  .  Either way, this is just the worst possible time for this to happen, we will be able to payoff the phone in a few months. My husband was laid off a few months ago, he starts a new job next week  , but in the mean time, we are not spending any extra money. Thanks again.

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Re: Phone not working can old phone be turned on.
Tburrows1
Member

How do I do this

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Re: Phone not working can old phone be turned on.
vzw_customer_support
Customer Support

We would love to help, Tburrows1. Please provide us with more details to be on the same page and provide accurate information. What do you need assistance with?

VictorC_VZW

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