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Can I see my data usage for previous months?
ejohnson03
Member

Before changing my data plan, it would be good to see what my actual data usage totals were for the last few months.

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Re: Can I see my data usage for previous months
vzw_customer_support
Customer Support

ejohnson03,


Knowing which plan to go with is a must. No worries, help is here. Here's a link to help you in viewing what your lines have used in the past: https://www.verizonwireless.com/support/view-bill-online-faqs/


KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can I see my data usage for previous months
vzw_customer_support
Customer Support

ejohnson03,


Knowing which plan to go with is a must. No worries, help is here. Here's a link to help you in viewing what your lines have used in the past: https://www.verizonwireless.com/support/view-bill-online-faqs/


KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: Can I see my data usage for previous months
karenkgill
Member

Unfortunately, this response doesn't help, because there is no way to easily see previous months data usage within your account. 

Re: Can I see my data usage for previous months
vzw_customer_support
Customer Support

We are sorry to see that you are having trouble. By visiting My Verizon you can easily access the data usage for each line. The usage history can be found there too. Are you having trouble with the link at this time?

 

GeorginaG_VZW

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Re: Can I see my data usage for previous months
DAVOANGIE
Member

Actually, I don't think data usage from previous months is available online. Unless you make a note of it on a month-by-month basis, Verizon regards it as unimportant information to share with us. So that information from VZW customer support is inaccurate.

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Re: Can I see my data usage for previous months
vzw_customer_support
Customer Support

I want you to be able to see your usage. Here is a link to shows you how to check your Data Hub and previous months: https://www.verizon.com/support/view-usage-on-your-bill/
Let us know if this works. We are here for you. 
JavierD_VZW

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Re: Can I see my data usage for previous months
4156995217
Member

Monthly data is available if one keeps up with it on a DAILY basis, and you make retrieving that data awkward by making users click new screens.  BOO VERIZON.  This information would make it easy to determine if Unlimited Data is worth the cost.  BOO.

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Re: Can I see my data usage for previous months
vzw_customer_support
Customer Support

Let's turn those Boos into Yays. I sent a Private Note, 4156995217.  -David

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