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turnerteufert, we appreciate contacting us here for assistance. Are you asking about the chat option on a verizon.com webpage or is this a listing on your My Verizon page? Regarding Messages+, this is an app you can use as your default text messaging app instead of the manufacturer/device preinstalled app.Using this app also gives you access to your text messages on your computer through a dedicated website. Below is a link for you to review to learn more about it.