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Can I use a prepaid Verizon phone while my postpaid phone is getting repaired?
Kelli000
Member
‎03-14-2021 08:50 AM

I need to send in my phone for repairs. Since I only need it for a week, I want to use the cheapest phone possible, which ends up being prepaid. Can I use a prepaid phone with my postpaid SIM while the postpaid phone is being repaired?

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Re: Can I use a prepaid Verizon phone while my postpaid phone is getting repaired?
Kelli000
Member
‎03-16-2021 09:56 AM

The point is for me to still have access to my phone number for the week that the phone is getting repaired, in case I get any calls. How would it be different than using an old phone that I already have (which is an option I've been given)? The problem is that my old phones are all broken or had been traded in.

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Correct Answer!
Re: Can I use a prepaid Verizon phone while my postpaid phone is getting repaired?
vzw_customer_support
Customer Support
‎03-18-2021 10:07 AM

Hello, Kelli000! 

Most Prepaid devices are compatible on Postpaid, but you would likely need a new SIM Card. We can also check the IMEI to make sure it would be compatible, here: https://www.verizon.com/bring-your-own-device/imei-esn-meid/ . If you have any questions or need assistance, feel free to reach us by sending a Private Note.

CelesteR_VZW

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