Can some Explain Social,chat and video data usage?

[Gardenmaster]

On my bill I have categories Social, Chat and Video.  Would you explain these terms.  My husband has 10% chat on his phone but he doesn't think he uses this.  I have video but never use video with the exception of Facebook.  We are not sure what Social is but I has 12%, my husband has 10% and my daughter has zero.

Sharon [Removed]

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Message edited by Verizon Moderator

[vzw_customer_support · Accepted solution]

Gardenmaster,

It's good to hear you're keeping tabs on your usage and we're happy to help. The Data Utilization tool is a great way to figure out how your lines may be using their data but knowing what the categoires mean is key. When using the Data Utilization Tool you would see a "?" sybmol next to each category. This provides a detailed breakdown of what these categories include. You can also find more information about the Data Utlization Tool by visiting https://www.verizonwireless.com/support/data-utilization-faqs/.

AdamG_VZW
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[Dulce777]

HOLA

[Dulce777]

Hola!

[kh-taylarie]

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[vzw_customer_support]

Hola, buenas noches. ¿Como le podemos asistir?

VictorC_VZW