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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Can’t access MyVerizon Shopping Cart

I am trying to upgrade my phone. My new phone is in my shopping cart (supposedly) but I cannot access my shopping cart on the MyVerizon app or the Verizon website (tried mobile and desktop).