Good day, Ellen2006. My name is Antonio and I hope that you are having a great day. I also appreciate the excellent opportunity to be of assistance via this channel.
We want you to enjoy Hulu as soon as possible. It is very important that you follow the specific instructions listed on number 2 under "How to sign up for The Disney Bundle" at this link (https://www.verizon.com/support/disney-bundle-faqs/). Please make sure to follow those instructions and let us know if the issue continues. -Antonio