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Can't enter Up Reward Promo Code

I have a promo code for 30 dollars off  a Fitbit from my verizon up reward, but when I purchased the device on verizon wireless there was never any field to enter the promo code.  How do i either cancel this order or have the reward applied to the order?

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Re: Can't enter Up Reward Promo Code
Customer Support

I'm so sorry you weren't able to use your Verizon Up code for the Fitbit purchase, DRAAB. It would be best to call our Internet Orders Team to cancel the order and place a new one. The promo code option is on the page where you enter the payment information. There is usually a question or option for Promo, and then when you select it, it will open the box to enter the code. 


Our Internet Orders Team can be reached at 866-338-7390.



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