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Can't get Hulu to activate for the past several months.
mworrelljr
Member

I tried to activate Hulu through my bundle online. I was getting a blank screen for a couple of months, now it says to come back later. Tried on several different browsers as well and nothing is getting through. 

Re: Can't get Hulu to activate for the past several months.
vzw_customer_support
Customer Support

Thank you for reaching out to us. We will be more than happy to assist you. Please meet us in a Private Note for assistance. We will stand by.

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Re: Can't get Hulu to activate for the past several months.
parthprashar
Member

Did you resolve this? I've tried everything and everyone's support but still having the same issue

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Re: Can't get Hulu to activate for the past several months.
vzw_customer_support
Customer Support

Parthprashar, we want to ensure that you are enjoying all that your plan has to offer. Let's  get some details to ensure that we have accurate information. Exactly what happens when attempting to activate Hulu? Are you doing so from the Disney+ app? When doing so are you using the same email address that you use for Disney +? Did you previously have a paid for subscription with Hulu? LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 

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Re: Can't get Hulu to activate for the past several months.
KirstenBott
Member

I have this problem also. When I click the activate button from the email Hulu sent, it takes me to a black screen. My Disney plus worked fine and is hooked up. 

 

Yes this email is the same as a paid account I used to have but cancelled for the bundle. 

 

How do I activate. Can. I do it from Disney plus page? 

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Re: Can't get Hulu to activate for the past several months.
vzw_customer_support
Customer Support

You have been proactive in your steps, so I want to make sure we can get you streaming on Hulu as soon as we can. Does your plan include the Bundle or is this for a promotional time frame? If the Disney bundle is included in your plan, please follow these steps and let me know of your findings. 

 

Remove the Disney bundle using My Verizon app or website:

Then create the account using the same email address used when activating Hulu during the Disney+, Hulu, and ESPN+ bundle enrollment through My Verizon. Lastly, please re-enroll in the Disney bundle through Verizon: 

Akane_VZW

 

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Re: Can't get Hulu to activate for the past several months.
KirstenBott
Member

I am not sure if it's the promotional time frame or included with my plan. How can I check. 

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Re: Can't get Hulu to activate for the past several months.
vzw_customer_support
Customer Support

We want to make sure that you have access to all your services. There is not a promotional time frame. As long as your plan includes it, you are eligible. Did you try any of the links above? 

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Re: Can't get Hulu to activate for the past several months.
mworrelljr
Member

Tried all of the links and no luck. Never had been able to get hulu linked to account since upgrading. The hulu account was previously paid for seperatley.

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Re: Can't get Hulu to activate for the past several months.
vzw_customer_support
Customer Support

We know being able to get Hulu with the Disney bundle is essential, mworrelljr. Does your Disney+ account use the same email address as your Hulu account? *Zaak

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