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Can't print bills
DilbertE
Member

Computer, won't print or go to print queue. I'll have to ask for future paper bills from Verizon since they won't let me print their bills as i have done for years. 

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Re: Can't print bills
vzw_customer_support
Customer Support

DilbertE Having full access to your monthly bills is extremely important, and I'm sorry you have problems printing your monthly statement. Please tell me more about what's happening? Do you see any error messages? Share details. We are here to help you. EvelynB_VZW

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Re: Can't print bills
DilbertE
Member

Wasn't able to print Verizon PDF bills. Can print other PDF files. THe Verizon bill never ques. We use a HP 7155 printer..

 

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Re: Can't print bills
jav6
Leader

@DilbertE wrote:

Wasn't able to print Verizon PDF bills. Can print other PDF files. THe Verizon bill never ques. We use a HP 7155 printer..

 


Are you able to download the PDF file and save it to your computer?  What app opens the PDF file for you?

...Just another VZW customer...trying to offer some assistance...
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Re: Can't print bills
vzw_customer_support
Customer Support

Thank you, DilbertE. Do you have multiple devices connected to the Printer? Have you tried printing from a different device?

 

PeterP_VZW

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