Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Can't setup autopay? Possible solution

This is an FYI for those of you having trouble setting up Auto Pay.  I got the message "You are unable to manage Auto Pay due to previous payment history and restricted payment options" when I tried to setup Auto Pay in VZW's website.  Obviously this is frustrating because I'm missing out on a discount if I can't setup Auto Pay.  Then I remembered that I had setup my bank account to get an eBill from Verizon.  Once I disabled that I no longer got the error message.  I have yet to go all the way through to setting up Auto Pay as I want this month's payment to post first so I don't get double charged.  However, I'm confident it should go through since I no longer get that error message.

I would've pasted this in the original topic but it was locked for some reason?  Hopefully this helps out someone...