Accessibility Resource Center Skip to main content
Personal Business
Stores
Español
Verizon Logo
Shop
Shop
  • Shop all Shop all
    Shop all
  • Devices Devices Devices
    Devices
    • Smartphones Smartphones
      Smartphones
    • 5G phones 5G phones
      5G phones
    • Prepaid phones Prepaid phones
      Prepaid phones
    • Other phones Other phones Other phones
      Other phones
      • Shop all other phones Shop all other phones
      • Basic phones Basic phones
      • Certified pre-owned Certified pre-owned
      • Unlocked phones Unlocked phones
    • Trade in your phone Trade in your phone
      Trade in your phone
    • Bring your own device Bring your own device
      Bring your own device
    • Tablets & laptops Tablets & laptops
      Tablets & laptops
    • Watches Watches
      Watches
    • Jetpacks & hotspots Jetpacks & hotspots
      Jetpacks & hotspots
    • Featured Featured Featured
      Featured
      • Apple iPhone 12 Pro Max Apple iPhone 12 Pro Max
      • Samsung Galaxy S21 Ultra 5G Samsung Galaxy S21 Ultra 5G
      • Google Pixel 5 Google Pixel 5
      • 5G nationwide 5G nationwide
  • Accessories Accessories Accessories
    Accessories
    • Accessories overview Accessories overview
      Accessories overview
    • Shop all accessories Shop all accessories
      Shop all accessories
    • Cases & protection Cases & protection
      Cases & protection
    • Power Power
      Power
    • Headphones & speakers Headphones & speakers
      Headphones & speakers
    • Wearable tech Wearable tech
      Wearable tech
    • Smart home Smart home
      Smart home
    • Work from home Work from home
      Work from home
    • Deals Deals
      Deals
  • Plans Plans Plans
    Plans
    • Shop all plans Shop all plans
      Shop all plans
    • Unlimited Unlimited
      Unlimited
    • Shared data Shared data
      Shared data
    • Prepaid Prepaid
      Prepaid
    • Connected devices Connected devices
      Connected devices
    • Those who serve Those who serve Those who serve
      Those who serve
      • Those who serve overview Those who serve overview
      • Teacher plans Teacher plans
      • Nurses plans Nurses plans
      • First responders First responders
      • Military plans Military plans
    • Kids plans Kids plans
      Kids plans
    • Student plans Student plans
      Student plans
    • Other plans Other plans Other plans
      Other plans
      • International services International services
      • Connected car plans Connected car plans
      • Employee discounts Employee discounts
    • Bring your own device Bring your own device
      Bring your own device
  • Home Home Home
    Home
    • Shop all home solutions Shop all home solutions
      Shop all home solutions
    • Fios Home Internet Fios Home Internet
      Fios Home Internet
    • 5G Home Internet 5G Home Internet
      5G Home Internet
    • LTE Home Internet LTE Home Internet
      LTE Home Internet
    • Fios TV Fios TV
      Fios TV
    • Moving Moving
      Moving
    • Accessories Accessories Accessories
      Accessories
      • Accessories overview Accessories overview
      • Shop all accessories Shop all accessories
      • Cables & connectors Cables & connectors
      • Networking & Wi-Fi Networking & Wi-Fi
      • TV accessories TV accessories
      • Phone equipment Phone equipment
  • Entertainment Entertainment Entertainment
    Entertainment
    • Shop all entertainment Shop all entertainment
      Shop all entertainment
    • Disney Disney
      Disney
    • discovery+ discovery+
      discovery+
    • Apple Music Apple Music
      Apple Music
    • YouTube TV YouTube TV
      YouTube TV
    • Gaming Gaming
      Gaming
  • Deals Deals Deals
    Deals
    • Shop all deals Shop all deals
      Shop all deals
    • My offers My offers
      My offers
    • Phones Phones
      Phones
    • Fios Home Internet Fios Home Internet
      Fios Home Internet
    • 5G Home Internet 5G Home Internet
      5G Home Internet
    • Mobile + Home Mobile + Home
      Mobile + Home
    • Bring your own device Bring your own device
      Bring your own device
    • Accessories Accessories
      Accessories
 
Why Verizon
Why Verizon
  • Why Verizon overview Why Verizon overview
    Why Verizon overview
  • Network Network Network
    Network
    • 5G overview 5G overview
      5G overview
    • Wireless coverage map Wireless coverage map
      Wireless coverage map
    • 5G Labs 5G Labs
      5G Labs
    • Network awards Network awards
      Network awards
    • Fios Fios
      Fios
    • Global coverage Global coverage
      Global coverage
  • Get more Get more Get more
    Get more
    • Devices & plans Devices & plans
      Devices & plans
    • Mobile + Home Mobile + Home
      Mobile + Home
    • Entertainment Entertainment
      Entertainment
    • Verizon Up Verizon Up
      Verizon Up
    • Verizon Visa® Card Verizon Visa® Card
      Verizon Visa® Card
    • Device protection Device protection
      Device protection
    • Verizon Cloud Verizon Cloud
      Verizon Cloud
    • Health discounts Health discounts
      Health discounts
  • Social impact Social impact Social impact
    Social impact
    • Responsibility Responsibility
      Responsibility
    • Privacy Privacy
      Privacy
 
Support
Support
  • Support overview Support overview
    Support overview
  • Mobile Mobile Mobile
    Mobile
    • Mobile support overview Mobile support overview
      Mobile support overview
    • Billing & payments Billing & payments
      Billing & payments
    • Account management Account management
      Account management
    • Device support & setup Device support & setup
      Device support & setup
    • Services & apps Services & apps
      Services & apps
    • International trip planner International trip planner
      International trip planner
    • Order status Order status
      Order status
    • Download My Verizon App Download My Verizon App
      Download My Verizon App
  • Home Home Home
    Home
    • Home support overview Home support overview
      Home support overview
    • Billing & account management Billing & account management
      Billing & account management
    • Fios Internet Fios Internet
      Fios Internet
    • Fios TV Fios TV
      Fios TV
    • Home Phone Home Phone
      Home Phone
    • 5G Home Internet 5G Home Internet
      5G Home Internet
    • LTE Home Internet LTE Home Internet
      LTE Home Internet
    • Order status Order status
      Order status
    • Download My Fios App Download My Fios App
      Download My Fios App
  • Contact us Contact us
    Contact us
  • Sign in Sign in
    Sign in
 
Sign in
  • My Account
  • Register
  • Prepaid instant pay
  • Wishlist
  • Business Sign In

  • Quick links
  • COVID-19 FAQs
  • Find open stores near you
  • Shop deals
  • Jetpacks & hotspots
  • Plans
  • Trade in
  • Upgrade
  • Fios
  • Quick links
  • COVID-19 FAQs
  • Find open stores near you
  • Shop deals
  • Jetpacks & hotspots
  • Plans
  • Trade in
  • Upgrade
  • Fios
  • Featured devices
  • Apple iPhone 12 Pro Max
  • Apple iPhone 12
  • Samsung Galaxy S21 Ultra 5G
  • Samsung Galaxy S21+ 5G
  • LG WING
  • Google Pixel 5
  • Motorola one 5G UW

Choose your cart

Mobile solutions
Home solutions
Verizon Logo
Sign in
  • My Account
  • Register
  • Prepaid instant pay
  • Wishlist
  • Business Sign In

  • Quick links
  • COVID-19 FAQs
  • Find open stores near you
  • Shop deals
  • Jetpacks & hotspots
  • Plans
  • Trade in
  • Upgrade
  • Fios
  • Quick links
  • COVID-19 FAQs
  • Find open stores near you
  • Shop deals
  • Jetpacks & hotspots
  • Plans
  • Trade in
  • Upgrade
  • Fios
  • Featured devices
  • Apple iPhone 12 Pro Max
  • Apple iPhone 12
  • Samsung Galaxy S21 Ultra 5G
  • Samsung Galaxy S21+ 5G
  • LG WING
  • Google Pixel 5
  • Motorola one 5G UW

Choose your cart

Mobile solutions
Home solutions
Shop
Shop
  • Shop all Shop all
    Shop all
  • Devices Devices Devices
    Devices
    • Smartphones Smartphones
      Smartphones
    • 5G phones 5G phones
      5G phones
    • Prepaid phones Prepaid phones
      Prepaid phones
    • Other phones Other phones Other phones
      Other phones
      • Shop all other phones Shop all other phones
      • Basic phones Basic phones
      • Certified pre-owned Certified pre-owned
      • Unlocked phones Unlocked phones
    • Trade in your phone Trade in your phone
      Trade in your phone
    • Bring your own device Bring your own device
      Bring your own device
    • Tablets & laptops Tablets & laptops
      Tablets & laptops
    • Watches Watches
      Watches
    • Jetpacks & hotspots Jetpacks & hotspots
      Jetpacks & hotspots
    • Featured Featured Featured
      Featured
      • Apple iPhone 12 Pro Max Apple iPhone 12 Pro Max
      • Samsung Galaxy S21 Ultra 5G Samsung Galaxy S21 Ultra 5G
      • Google Pixel 5 Google Pixel 5
      • 5G nationwide 5G nationwide
  • Accessories Accessories Accessories
    Accessories
    • Accessories overview Accessories overview
      Accessories overview
    • Shop all accessories Shop all accessories
      Shop all accessories
    • Cases & protection Cases & protection
      Cases & protection
    • Power Power
      Power
    • Headphones & speakers Headphones & speakers
      Headphones & speakers
    • Wearable tech Wearable tech
      Wearable tech
    • Smart home Smart home
      Smart home
    • Work from home Work from home
      Work from home
    • Deals Deals
      Deals
  • Plans Plans Plans
    Plans
    • Shop all plans Shop all plans
      Shop all plans
    • Unlimited Unlimited
      Unlimited
    • Shared data Shared data
      Shared data
    • Prepaid Prepaid
      Prepaid
    • Connected devices Connected devices
      Connected devices
    • Those who serve Those who serve Those who serve
      Those who serve
      • Those who serve overview Those who serve overview
      • Teacher plans Teacher plans
      • Nurses plans Nurses plans
      • First responders First responders
      • Military plans Military plans
    • Kids plans Kids plans
      Kids plans
    • Student plans Student plans
      Student plans
    • Other plans Other plans Other plans
      Other plans
      • International services International services
      • Connected car plans Connected car plans
      • Employee discounts Employee discounts
    • Bring your own device Bring your own device
      Bring your own device
  • Home Home Home
    Home
    • Shop all home solutions Shop all home solutions
      Shop all home solutions
    • Fios Home Internet Fios Home Internet
      Fios Home Internet
    • 5G Home Internet 5G Home Internet
      5G Home Internet
    • LTE Home Internet LTE Home Internet
      LTE Home Internet
    • Fios TV Fios TV
      Fios TV
    • Moving Moving
      Moving
    • Accessories Accessories Accessories
      Accessories
      • Accessories overview Accessories overview
      • Shop all accessories Shop all accessories
      • Cables & connectors Cables & connectors
      • Networking & Wi-Fi Networking & Wi-Fi
      • TV accessories TV accessories
      • Phone equipment Phone equipment
  • Entertainment Entertainment Entertainment
    Entertainment
    • Shop all entertainment Shop all entertainment
      Shop all entertainment
    • Disney Disney
      Disney
    • discovery+ discovery+
      discovery+
    • Apple Music Apple Music
      Apple Music
    • YouTube TV YouTube TV
      YouTube TV
    • Gaming Gaming
      Gaming
  • Deals Deals Deals
    Deals
    • Shop all deals Shop all deals
      Shop all deals
    • My offers My offers
      My offers
    • Phones Phones
      Phones
    • Fios Home Internet Fios Home Internet
      Fios Home Internet
    • 5G Home Internet 5G Home Internet
      5G Home Internet
    • Mobile + Home Mobile + Home
      Mobile + Home
    • Bring your own device Bring your own device
      Bring your own device
    • Accessories Accessories
      Accessories
 
Why Verizon
Why Verizon
  • Why Verizon overview Why Verizon overview
    Why Verizon overview
  • Network Network Network
    Network
    • 5G overview 5G overview
      5G overview
    • Wireless coverage map Wireless coverage map
      Wireless coverage map
    • 5G Labs 5G Labs
      5G Labs
    • Network awards Network awards
      Network awards
    • Fios Fios
      Fios
    • Global coverage Global coverage
      Global coverage
  • Get more Get more Get more
    Get more
    • Devices & plans Devices & plans
      Devices & plans
    • Mobile + Home Mobile + Home
      Mobile + Home
    • Entertainment Entertainment
      Entertainment
    • Verizon Up Verizon Up
      Verizon Up
    • Verizon Visa® Card Verizon Visa® Card
      Verizon Visa® Card
    • Device protection Device protection
      Device protection
    • Verizon Cloud Verizon Cloud
      Verizon Cloud
    • Health discounts Health discounts
      Health discounts
  • Social impact Social impact Social impact
    Social impact
    • Responsibility Responsibility
      Responsibility
    • Privacy Privacy
      Privacy
 
Support
Support
  • Support overview Support overview
    Support overview
  • Mobile Mobile Mobile
    Mobile
    • Mobile support overview Mobile support overview
      Mobile support overview
    • Billing & payments Billing & payments
      Billing & payments
    • Account management Account management
      Account management
    • Device support & setup Device support & setup
      Device support & setup
    • Services & apps Services & apps
      Services & apps
    • International trip planner International trip planner
      International trip planner
    • Order status Order status
      Order status
    • Download My Verizon App Download My Verizon App
      Download My Verizon App
  • Home Home Home
    Home
    • Home support overview Home support overview
      Home support overview
    • Billing & account management Billing & account management
      Billing & account management
    • Fios Internet Fios Internet
      Fios Internet
    • Fios TV Fios TV
      Fios TV
    • Home Phone Home Phone
      Home Phone
    • 5G Home Internet 5G Home Internet
      5G Home Internet
    • LTE Home Internet LTE Home Internet
      LTE Home Internet
    • Order status Order status
      Order status
    • Download My Fios App Download My Fios App
      Download My Fios App
  • Contact us Contact us
    Contact us
  • Sign in Sign in
    Sign in
 
Stores
Español
Personal Business
Get it fast with In-store & curbside pickup or same day delivery.

Shop online or through the My Verizon app and get your orders fast.

In-Store or Curbside Pickup: (excludes prepaid)
  • Orders must be placed before 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays) for same day pickup.
  • We’ll email you when your order is ready for pickup. Your order will be held for 3 days from the time it's placed.
  • Please bring photo ID and credit/debit card only if used as payment.
  • In-Store Pickup is available across the U.S. at participating Verizon Wireless stores.
  • Curbside Pickup available at select stores.

Same-day delivery:
  • Same-day delivery is available in select areas.
  • If same-day delivery is available for your order, you’ll be able to choose that option at checkout.
  • Community Home
  • Community Home
  • Android
    • Samsung
      • Samsung Galaxy S Series
      • Samsung Galaxy Note
      • Samsung Galaxy Tab
    • Motorola
      • DROID
      • Moto Z Droid
    • Google Pixel
    • Verizon Ellipsis Tablets
    • HTC One
    • LG
    • Xperia by Sony Ericsson
    • Android General
  • Apple
    • Apple General
    • iPhone Pro 12
    • iPhone 11 / 11 Pro / 11 Pro Max
    • iPhone X / Xr / Xs
    • iPhone 8
    • iPad
    • iPhone 7
    • iPhone 6
    • iPhone 5
    • iPhone SE
    • iPhone 4
  • Additional Products
    • Accessories
    • Blackberry
    • Windows Phone
    • Jetpack 4G LTE Mobile Hotspot
    • Network Extender
    • Verizon 4G LTE Router
    • Verizon Ellipsis Jetpack
    • Verizon SmartHub
    • Additional Products General
    • Basic Phones
  • Services
    • My Verizon
    • 5G
    • Prepaid Plans
    • 4G LTE - LTE Advanced
    • Bring Your Own Device
    • Verizon Smart Family
    • International Travel
    • Verizon Cloud
    • Verizon Messages
    • Verizon Wireless Services General
    • Voice and Broadband Calling Plans
    • Total Mobile Protection
    • My Business Account
  • Community Central
    • Community Announcements
    • Suggestions for this Community
    • Community Blog
    • Off-Topic Lounge
Sign in
  • My Verizon Member
  • Community Member Only
Help
  • Verizon Community
  • :
  • Services
  • :
  • My Verizon
  • :
  • Can't update or delete email addresses through Onl...
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
More Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Printer Friendly Page
Correct Answer! Jump to solution.
Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
MWMartin2
MWMartin2
Member
‎12-30-2016 05:43 PM

I just got off the phone with a Rep that I spoke with at 5:54pm EST for about an hour and again at 7:22pm EST for 20 minutes, along

with and a Supervisor. Both were dismissive and terrible listeners to my problem and general privacy concerns.

The issue is with updating email addresses. Apparently, according to the supervisor, there are multiple "facets" to your system that holds account information and it is not possible to change/update/delete email addresses through "My Verizon Online" account and also have them simultaneously updated within all of the "facets" of Verizon Wireless. According to this Supervisor, anytime I change my email address, I also have to make a phone call to Verizon and let them know that I need to change my email address. Is this information correct? What's the point in changing my email address if you keep my old one on file and continue sending email to it?

According to the Supervisor, "that's just the way the system works." I think you need to fix your system that allows customers to create online accounts with email addresses but doesn't allow them to update those accounts and emails associated with those accounts without calling Verizon. What kind of sense does this make?

In addition, why would these two "Customer Service" workers not listen to my valid concerns? I was on the phone for an hour arguing with the Representative about what emails were being sent to which emails that were on file. If it takes over an hour to find the emails associated with my account, I think you need to update your system. And offer some extended training to these Customer Service workers to not argue with a customer who simply wants to delete emails from their account that should have been deleted when I changed my email address in My Verizon.

Solved! Go to Correct Answer

Labels (1)
Labels
  • My Verizon

Tags (6)
  • Tags:
  • change email
  • delete email account
  • poor listening
  • rude
  • supervisor
  • update email
3 people had this problem.
I have the same question
0 Likes
Reply
1 Solution

Correct Answers
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
vzw_customer_support
vzw_customer_support
Customer Support
‎01-01-2017 06:01 PM

Hello MWMartin2,


I'm so sorry for any and all inconvenience with updating your email address with us. I can clarify this for you. You can indeed change your email address on the My Verizon application as well as when using My Verizon on your PC.

If using your device, you would simply open the My Verizon application and then click "Support." You will then see a search engine. Simply enter "Change Email" and the first option you see is to change the email address to which we send  you emails.

If you're using your PC, you would login to your My Verizon account,  hover your mouse over "My Profile" and then click on "My Profile & Settings." You will be able to change it that way.


Thank you,



ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Reply
7 Replies
  • All Community topics
  • Previous Topic
  • Next Topic
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
MWMartin2
MWMartin2
Member
‎12-30-2016 05:44 PM

In addition, there is no where to send feedback to Verizon. I suppose this is the only place to try to reach someone at Verizon.

0 Likes
Reply
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Ann154
Ann154
Expert
‎12-30-2016 06:42 PM

The correspondence address is listed in the link. https://www.verizonwireless.com/support/contact-us/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
MWMartin2
MWMartin2
Member
‎12-30-2016 07:01 PM

Ann154, I can't find a "correspondence address" in the link you provided. It would be helpful to just post the address.

Of course, I'm not referring to snail mail. I contacted the m through Twitter and then got a "survey" request for website usage but the "Contact Us" link is truly a run around that never ends with anything useful to actually contact anyone at Verizon. That doesn't seem like great customer service.

When I typed in "feedback" at the link you provided it responded:

Verizon:

I don't seem to have an exact match for your question. Would you please rephrase?

0 Likes
Reply
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Ann154
Ann154
Expert
‎12-30-2016 08:15 PM

The correspondence address is the USPS mailing address. There isn't an email address.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
vzw_customer_support
vzw_customer_support
Customer Support
‎01-01-2017 06:01 PM

Hello MWMartin2,


I'm so sorry for any and all inconvenience with updating your email address with us. I can clarify this for you. You can indeed change your email address on the My Verizon application as well as when using My Verizon on your PC.

If using your device, you would simply open the My Verizon application and then click "Support." You will then see a search engine. Simply enter "Change Email" and the first option you see is to change the email address to which we send  you emails.

If you're using your PC, you would login to your My Verizon account,  hover your mouse over "My Profile" and then click on "My Profile & Settings." You will be able to change it that way.


Thank you,



ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Reply
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
CAREDG69
CAREDG69
Member
‎01-03-2017 01:22 PM

I have a similar issue. At one time, my account had multiple lines, one of which belonged to (my now ex-) wife. She was getting all billing notifications. She is now off the account, and I have attempted to have ALL notifications go to MY email address, but she continues to get "your payment date is approaching" notifications at her email address.
When I log in to my account and go to Email and Text Alert Preferences it shows just 2 types of alerts: "Bill Ready" and "Payment Confirmations." Both of these have my email address set. There is NOTHING about "Your payment date is approaching" notifications, which are the ones my ex-wife continues to get.
Months ago I tried to get customer service to make it so that ALL notifications to go to my email address and NONE to my ex-wife's. But she still gets those "payment date is approaching" notices.

0 Likes
Reply
Correct Answer! Jump to solution.
Re: Can't update or delete email addresses through Online Account, Must Call Verizon according to Supervisor?
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
LARCLA56
LARCLA56
Member
‎02-15-2017 08:30 PM

Why is my son getting account change password alerts in his phone?? I made the change as the owner. I looked to see if he is listed to get alerts and it says he can get push notificTions but won't let me delete him??

0 Likes
Reply
Accessibility Resource Center Skip to main content
Shop
  • Devices
  • Accessories
  • Plans
  • Home Internet & TV
  • Entertainment
  • Deals
Top Device Brands
  • Samsung
  • Apple
  • LG
  • Motorola
  • Google
  • Amazon
Support
  • Support overview
  • Return policy
  • Contact us
  • Sign in
  • Download My Verizon App
About Verizon
  • About us
  • Careers
  • News
  • Responsibility
  • Verizon Innovation Program
  • Consumer education
  • Brochures
Most Popular
  • Apple iPhone 12 Pro Max
  • Samsung Galaxy S21 Ultra 5G
  • Apple AirPods Max
  • Disney
  • Apple Watch Series 6
  • Fios
  • Verizon Visa® Card
Top Accessory Brands
  • Otterbox
  • ZAGG
  • Beats
  • Mophie
  • JBL
  • Fitbit
  • Gear 4
Important Consumer Information
  • Terms & Conditions
  • Report a security vulnerability
  • Mobile customer agreement
  • Announcements
  • Radio frequency emissions
  • Recall
  • Legal notices
Follow Verizon
facebook-official twitter you-tube instagram
Follow Verizon Fios
facebook-official twitter
Verizon Logo
  • Site Map
  • Privacy policy
  • Accessibility
  • Open internet
  • Terms & conditions
  • Advertise with us
  • Do Not Sell My Personal Information
  • About our ads
© Verizon 2021