I should be the account owner as I opened this line and pay for it as well, I am trying to purchase a phone through the site but I can't because I need "permission from the account owner". I don't know who else it would be and I have tried to contact CS but they have not helped at all.
We are truly sorry to learn you are having issues to purchase your device via My Verizon. To better assist you, please tell us. Do you recall if you register for My Verizon profile as an account owner or an Account Manager?