Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Cannot Find Account Owner
Salvador1716
Member

I should be the account owner as I opened this line and pay for it as well, I am trying to purchase a phone through the site but I can't because I need "permission from the account owner". I don't know who else it would be and I have tried to contact CS but they have not helped at all.

0 Likes
Re: Cannot Find Account Owner
vzw_customer_support
Customer Support

We are truly sorry to learn you are having issues to purchase your device via My Verizon. To better assist you, please tell us. Do you recall if you register for My Verizon profile  as an account owner or an Account Manager?

MariaV_VZW

0 Likes