Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Cannot get Military Renewal Web Site Not working
KMWNAZ
Member

I received a Verizon message asking me to update my military status to continue getting a discount.  I've tried the link in several browsers and all they seem to do is refresh the page.  I even used the "get started" link and the same thing happened.  Is this broken? Or is there another way?

0 Likes
Re: Cannot get Military Renewal Web Site Not working
wendover5
Member

I was just on the chat with Verizon for 90 minutes and got nowhere with them.  They did not understand the problem I was having with the website which is exactly as you described.  I'm going to try and reach a human on Monday.

0 Likes
Re: Cannot get Military Renewal Web Site Not working
vzw_customer_support
Customer Support

Your Military Service is greatly apprecaited and I'm here to help. Please advise, did you follow these steps: https://www.verizon.com/support/how-to-use-discount-registration/ 

-Yani

0 Likes
Re: Cannot get Military Renewal Web Site Not working
vzw_customer_support
Customer Support

 

Hi, we are sorry you are experiencing this inconvenience, on this case please try to use this link https://www.verizon.com/discounts/ in case this doesn't work please erase your cookies and cache and try it again, to erase cookies and cache go to the 3 dots in the upper right corner, there you are going to find history, click on there and erase all the history of your browser to this can be solved.

 

>Luis

0 Likes