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Cannot get a live agent
Izzyanne72
Member

I have been trying to get a live agent on the phone since 9am this morning.....I need to speak with someone in financial services and no one can help. The chat doesn't even let me reach financial services. #Verizonsucks 

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Re: Cannot get a live agent
vzw_customer_support
Customer Support

Izzyanne72, we certainly want to be reachable. I am sorry to learn that you are having difficulty doing so. What number are you calling to speak with someone in our Financial Services Department? They can be reached by calling

866-266-1445 Hours of Operation Mon-Fri 7:00AM - 12:00AM ET
Sat 8:00AM - 8:00PM ET

-Tionna

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