.....Huh? You on prepaid or something??
You get more data by either bumping up the plan or purchasing 1GB at a time for 15 with data boost. I have no idea what you're doing.
We want to make sure you can get the best available plan for you. Are you trying to change your plan? You can do any account changes using your My Verizon online. What plan do you currently have?
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The problem seems to be that I bought a plan, Prepaid that didn't meet my
data needs. I then upgraded to the bigger plan. Then ran out of data again,
then I boosted the data....and ran out agaim. Verizon app says i can only
have 1upgrade and 1data boost per billing cycle.Fortunately I found a phone
number, not the same as 611 from my phone, where a customer support bot
sold me 3 GB. I just don't like the app leading me to buy more data, then
telling me "Sorry" you used it all up and can't buy more.
On Jul 30, 2018 2:34 AM, "vzw_customer_support" <firstname.lastname@example.org>
Hello, and thank you for taking the time to reach out to us regarding your concern. We're here to assist you and review the options we have to get you on a plan that would be best. To gather more details, what do you like to use your data on?
I have the same question. It appears Verizon is attempting to force us into a higher plan or to purchase a new iPad.
I will be checking with ATT since my cell phone service, home phone and internet are with ATT. Should be able to get a good deal.
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We definitely don't want you to even consider leaving us. I'm here to help you in any way I can. Can you share some details about your iPad? What happened, and what model is it?