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Cant remove addons
FrizzlefriedinCA

I see numerous other threads about this and now it's happened to me. I ported over to TMobile and I can't remove my insurance, disney plus, or apple music with Verizon 

 

I tried both the app as well as website. Phone rep told me I need to contact Apple directly. Apple told me they cant find an account and Verizon needs to fix it.

Verizon????

??

I clearly can't access either Disney or Apple music anymore so why am I getting billed for it by verizon??????

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Re: Cant remove addons
vzw_customer_support
Customer Support

Good morning! This is something I can help fix. Please send me a Private Message for account-specific help. 

-Carter

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