Apologies for any confusion, but any credit card would be held under a specific bank regardless of the card showing VISA, MasterCard, or any other title. Please contact your bank using the number on the back of your card so that they can assist you with any issues preventing you from using your card.
Man these guys are like programmed robots with their responses.. oh wait! I love how Verizon just won’t answer the question as to why they don’t choose to accept CASHAPP?! It’s not the banks issue it’s a VERIZON issue!!! come on you reps. Cashapp is clearly a Visa card and Cashapp states it is available to use anywhere VISA is accepted!! Everywhere except Verizon I guess, right?? You reps keep saying the same thing over and over and over.. “here is our payment options”.. but your payment options say that Visa IS accepted for payment!! My phone bill is due today, and yes I waited to pay til now because da*m times are hard.. however I DO make my phone payments as I am obviously still a Verizon customer. And I have been for over 15 years now with multiple devices and internet. But if my service gets cut off tonight all because I have been trying to make my payment by using a VISA card that you all state you accept only for the website to tell me it’s “invalid”.. and I get charged a “$25 reconnection fee”.. then I am leaving Verizon for good. This is ridiculous..
Hi, alecveliky. We certainly don't want to see you leave our service and we are here to help. I share your concerns abotu the reconnection fee and I'm confident that we can turn this around.
At this time, we are unable to accept Cash App as a form of payment, however, we are still happy to take other forms of payment displayed on our website.
Very frustrating! I spent a few days trying to make a payment using my Cash App Card with no help from your customer service. I finally found out you no longer accept Cash All because it’s not from a “bank”. Cash app is a Visa Debit Card so I don’t understand why you won’t accept it. You immediately get the funds unlike using a banks routing and tracking number, which you do accept. It makes no sense. Please consider bringing back the option to use Cash App to pay a Verizon bill. Thank you.
Exactly!! I did the same thing. Which makes me believe they are trying to force their customers to use the Verizon branded cards and competing with CashApp.
This is a FAIL for Verizon!!