I moved into an apartment a little over a year ago, there is a cell tower next door.
For the first six months or so, the noise level was fine.
Then one of the boxes started getting louder and louder.
From investigation and talking to guys who work on site, I learned two wireless companies share the site. Verizon and TMobil.
I learned it was a Verizon box.
I made a noise complaint about the box about 5 months ago... and a Verizon tech has been aout a couple of times, but each time he just seems to make it louder. He was out today, and its gotten almost TWICE as loud.
The T-Mobile side is quite as can be.
I work from home and the noise is now coming through even closed windows.
I'm getting extremely frustrated and don't know what to do.
My wife and I have been Verizon customers for over a decade. I am beginning to rethink that decision.
Greetings, GeoffRob! I appreciate you reaching out to us here and want to learn more about the situation at hand. The last thing we want is for you to leave due to this current issue. Ultimately, we want to find a working solution. I understand that you have previously inquired about this but would you be able to describe further the noise, where the box is located, and any more detail about the situation. Is the noise constant or do you notice it at specific times of the day and night? Looking forward to hearing back. We value you as loyal customers and are always here to help.