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Change Device Name
djlmaec
Member

When I change a device name it looks like it changed on the edit page but when I go back to the list of devices the name reverts back to the default.

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Re: Change Device Name
vzw_customer_support
Customer Support

Naming each device/line is important for so many. I'm sure I can help you get this taken care of. Are you using the My Verizon app, or a web browser? Please try both, to see if that does the trick. You can also click this link for Share Name ID: http://spr.ly/6601Jd64X  -Jordan

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Re: Change Device Name
Pz856f
Member

I still cannot find accurate instructions to rename a line/phone on my account.  There is no edit button anywhere and this has been a problem since 2019. Why can't I do t his??

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Re: Change Device Name
vzw_customer_support
Customer Support

Pz856f, our goal is to ensure we get the answer that you were looking for. Were these the instructions that you used?  Click on Edit Device Name (in blue just to the right of the phone number), rename the line/device to your liking, then click Save Changes. Or were you speaking of Share Name ID option?  https://www.verizon.com/support/share-name-id-faqs/#:~:text=What%20is%20Share%20Name%20ID,with%20a%2....  

 

-Nicci

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