Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Change caller id/CNAM as a Prepaid Customer
nguba2000
Member

When I call other people, my caller id shows up as WIRELESS CALLER.
Is there any other way to change my caller name/id to my actual name as a prepaid customer?
I know verizon has a ShareNameID but it appears to be for regular customers and not prepaid customers.

Tags (2)
0 Likes
1 Solution

Correct Answers
Re: Change caller id/CNAM as a Prepaid Customer
vzw_customer_support
Customer Support

That is a good question. The Caller ID isn't available for our Prepaid customers. That's why you're not able to add it to your phone line.   *Debbie

View solution in original post

0 Likes
Re: Change caller id/CNAM as a Prepaid Customer
vzw_customer_support
Customer Support

That is a good question. The Caller ID isn't available for our Prepaid customers. That's why you're not able to add it to your phone line.   *Debbie

0 Likes
Re: Change caller id/CNAM as a Prepaid Customer
Prtyeyes
Member

I feel Verizon needs to change that so everyone who uses Verizon their name will show up on caller ID. That to me is discrimination against prepaid Verizon users.

0 Likes
Re: Change caller id/CNAM as a Prepaid Customer
vzw_customer_support
Customer Support

Prtyeyes, we certainly don't want you to feel this way. We appreciate your feedback, as its what we use to improve our services and customer experiences. This feedback has been uplifted through the appropriate channels. Would it become available, you'll be notified on the website or your My Verizon app.  *Bee

0 Likes