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Change caller id/CNAM as a Prepaid Customer
nguba2000
Member

When I call other people, my caller id shows up as WIRELESS CALLER.
Is there any other way to change my caller name/id to my actual name as a prepaid customer?
I know verizon has a ShareNameID but it appears to be for regular customers and not prepaid customers.

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Re: Change caller id/CNAM as a Prepaid Customer
vzw_customer_support
Customer Support

That is a good question. The Caller ID isn't available for our Prepaid customers. That's why you're not able to add it to your phone line.   *Debbie

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Re: Change caller id/CNAM as a Prepaid Customer
vzw_customer_support
Customer Support

That is a good question. The Caller ID isn't available for our Prepaid customers. That's why you're not able to add it to your phone line.   *Debbie

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Re: Change caller id/CNAM as a Prepaid Customer
Prtyeyes
Member

I feel Verizon needs to change that so everyone who uses Verizon their name will show up on caller ID. That to me is discrimination against prepaid Verizon users.

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Re: Change caller id/CNAM as a Prepaid Customer
vzw_customer_support
Customer Support

Prtyeyes, we certainly don't want you to feel this way. We appreciate your feedback, as its what we use to improve our services and customer experiences. This feedback has been uplifted through the appropriate channels. Would it become available, you'll be notified on the website or your My Verizon app.  *Bee

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