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Change device name on My Usage page?
eq2675
Member

We have 2 lines on our Verizon cellular account. Each phone is properly named on most pages on the My Verizon web site except for the My Usage page 

https://myvpostpay.verizonwireless.com/myv/myusage/

where both phones show the primary account holders name. How do we edit these names?

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Re: Change device name on My Usage page?
vzw_customer_support
Customer Support

Is your name listed under your billing as well? This should reflect under your usage as well. CecileC_VZW

Re: Change device name on My Usage page?
Green_Sub
Member

The account is in her name. We are both listed as Account Managers.

Thanks for your help. 

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Re: Change device name on My Usage page?
vzw_customer_support
Customer Support

Thank you for letting us know, Green_Sub. When you check the MyVerizon app, does it show the Account Owner's name as well under both lines? Is your name listed under your billing?

 

KourtneyC_VZW

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