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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Changing email address

I changed my email address in my account a long time ago but I still get emails to my old account. The only emails that come to my old address still are emails about my data being gone. I've searched my account and my notification settings multiple times and can't find my old email address listed anywhere. Why is this the only notification still coming to my old address?

Re: Changing email address
Customer Support

Hey, there. We're happy to assist. We can check the account to see what is going on with your account information. Be on the lookout for a Private Note from us, for more assistance.