My account was charged over $300 dollars for one international call recently. Tried to call customer service many times and didn't get in touch with any human being. Luckily, I got in contact with a real person eventually through online chat. I explained and swore that I didn't make any international call in the last month and the last 4 years, but didn't work out. Verizon can easily check my bill record out. It hurt my feeling a lot. I am helpless about it. I have been using the Verizon service for many years and don't feel safe anymore.
We want to ensure you get the assistance you need, 3362871221. We are here for support and happy to review your billing is correct at all times. Please send us a Private Note to get started. *Cheyenne