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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Chat Service Estimated Wait Times are Completely Made Up.

Verizon never ever responds whether it's by phone or chat, within the time they claim that you have on wait. They are liars and don't respect their customers' time.

Re: Chat Service Estimated Wait Times are Completely Made Up.

I wonder if they are all trained to lie, they win me over with a lie and now I'm giving an arm a leg a finger and toe to pay off t mobile now and my bill every month with Verizon. The highest commissioned liar gets a bonus..... which they lied about as well.  When they finally respond on the chat, they give you less then two minds to respond over to them or they end the chat