Can Verizon anticipate a content charge? I was looking at my next bill and the period begins 10/20/2020 and it has an anticipated $3.99 charge but I don't understand why or how they would anticipate that when I have never had a content charge before. It's the first time they have done this, I just added a new line yesterday so not sure if this is why, it's still weird.
We would be more than happy to look into this charge with you. To allow us to do so properly, please leave us a Private Note, or message us directly @VZWSupport on Twitter or Facebook. You can also reach us on our contact page at www.vzw.com, or directly over the phone at 1-800-922-0204.
I am absolutely livid. I was I. The phone with tech support and all of a sudden a charge for $10.98 appeared on my bill for next billing period. I was told to call customer support and was told “third party” charge.
No one on my plan has anything we have purchased.
I have been with Verizon for over 30 years.
How can they not know what a charge is.
If you went to the store, how am I supposed to know what you bought?
Majority of the time it's typically a subscription you forgot about. It's not the carriers job to keep track of what you buy.