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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Cost of new phone
Wd13
Member

Why do new customers get a much better deal on a new iPhone than I do as a long time customer of Verizon!?

Do I need to change to another service to get a good deal on a new phone?

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Re: Cost of new phone
vzw_customer_support
Customer Support

I can see why these deals are important to you, I'll be glad to help you find a resolution on that today! Please meet in a Private Note.*Cecile

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Re: Cost of new phone
Wd13
Member

Sorry but how do I meet in a private note

thank you

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Re: Cost of new phone
KH-OrnEsh
Moderator
Moderator

 

In order to send a private message to vzw_customer_support, click on their name.  There will be a link to View Profile:

Screen Shot 2021-11-30 at 8.44.52 AM.png

 

On the profile page you can find a linked button to send a Private Message.  

Screen Shot 2021-11-30 at 8.46.08 AM.png

 Please let us know if you are still having issues sending a pm.  

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