Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Creating new group text in Messenger plus
Aaron352
Member

Creating a new group option doesn't appear anymore in message plus. When creating a new text message this was an option that appeared before entering any contact information. This is the group message that allows 250 participants. Was this feature taken away?.. I have one set up already but trying to create another one.

0 Likes
Re: Creating new group text in Messenger plus
vzw_customer_support
Customer Support

Are you able to add more contacts in the "send to" bar?

*Carla

0 Likes
Re: Creating new group text in Messenger plus
Aaron352
Member

I can add new contacts to the old group but I want to create a totally new group. This is what I can not do anymore 

0 Likes
Re: Creating new group text in Messenger plus
jav6
Leader

@Aaron352 wrote:

I can add new contacts to the old group but I want to create a totally new group. This is what I can not do anymore 


What phone make/model do you have?

On my moto z4 android, when creating a new conversation in Message+, adding the second contact to the To: list opens up options to make the conversation an MMS group, Enhanced group or Broadcast.  If I choose Enhanced Group, I'm able to assign a Group Name.  This seems to be what would work replacing the specific option to Create New Group.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: Creating new group text in Messenger plus
vzw_customer_support
Customer Support

Thank you for those details, Aaron352. That does seem rather odd, as this is not a feature that was removed. If you attempt to add more contacts to the "Send to" bar, when creating a new message, does the app allow you?

*Gabriel

0 Likes
Re: Creating new group text in Messenger plus
Aaron352
Member

I can add more contacts but I think it is only limited to 20 in a group.  The first one I created allows up to 250

0 Likes
Re: Creating new group text in Messenger plus
Aaron352
Member

I have the S22 Ultra..

I can add more contacts but I think it is only limited to 20 in a group.  The first one I created allows up to 250

0 Likes
Re: Creating new group text in Messenger plus
vzw_customer_support
Customer Support

Thank you for sharing all those details and for checking. Do you have any updates available for the app?

~Gina

0 Likes
Re: Creating new group text in Messenger plus
Aaron352
Member

No updates..same problem 

0 Likes
Re: Creating new group text in Messenger plus
vzw_customer_support
Customer Support

This issue is hapening on the Facebook's Messenger app, Aaron?

 

>Jean

0 Likes