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Credit hold
ramesh0201
Member

I have been a Verizon customer for years now. Only trying to upgrade my phone in the website and get the white screen of death with no explanation other than a screen with the words credit hold at the top. As others have said, extremely frustrating and terrible way to treat customers.

 
 
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Re: Credit hold
vzw_customer_support
Customer Support

We want you to have a great experience upgrading your phone. It's an exciting time. Let's see what's going on. Please send us a Private Note for assistance.*Melissa

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